Privacy Policy
Effective Date: June 1, 2025 | Last Updated: June 1, 2025
Our Commitment to You
Your trust means everything to Aloha Pest Control LLC, your Florida partner in keeping homes and businesses free from rodents, insects, mosquitoes, and termites. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website (https://aloha-pestcontrol.com), contact us, engage on social media, or use our pest control services, like inspections or quarterly plans billed monthly. By interacting with us, you agree to this policy. If you don’t agree, please don’t share data or use our services. Have questions? Reach us at alohapestco@gmail.com or 813-333-2677.
What We Collect
To provide our services and enhance your experience, we collect the following types of data, as required by law, over the past 12 months:
Contact Details: Name, email, phone number, billing or property address.
Identifiers: IP address, account username/password, social media handles.
Payment Details: Credit card number, expiration date, CVV, bank account for AutoPay.
Service Records: Services requested or purchased, like quarterly subscriptions.
Website Activity: Pages visited, browser type, cookie data, time spent.
General Location: Region of website access (not precise).
Media: Property photos/videos for assessments, customer service call recordings.
Preferences: Service needs inferred from your interactions.
We don’t collect sensitive data like Social Security numbers or health information unless specifically needed and requested.
Where Your Data Comes From
We gather data from:
You: When you request a service, sign up, or contact us.
Our Website: Automatically via cookies, web beacons, or website interaction recordings.
Partners: Vendors like FieldRoutes (payments), social media platforms, or marketing firms, based on your privacy settings.
Why We Use Your Data
We use your data to:
Deliver pest control services, schedule treatments, and process monthly payments.
Communicate about your account, billing, or support needs.
Manage operations, including audits and compliance.
Analyze trends to improve our services and website.
Send tailored promotions (you can opt out anytime).
Fix technical issues and enhance website usability.
Prevent fraud, verify identities, and secure our systems.
Meet legal requirements, like tax reporting or court orders.
Who We Share Your Data With
We share your data with trusted partners to deliver our services. Over the past 12 months, these recipients included:
Vendors: FieldRoutes for payments, cloud hosts, or support teams, all under strict confidentiality agreements.
Ad Partners: Social media or ad networks for targeted ads (e.g., website activity data).
Advisors: Lawyers or accountants for professional needs.
Government: When required by law, like for taxes.
Business Transfers: Potential buyers in a sale (none occurred recently).
We don’t sell your data but may share it for targeted ads, which you can opt out of at https://aloha-pestcontrol.com/privacy.
Cookies and Tracking Tools
We use cookies, web beacons, and website interaction recordings to understand how you use our site, show relevant ads, and prevent fraud. These are managed by partners like Google Analytics. You can:
Manage preferences via our “Cookie Preferences” link at https://aloha-pestcontrol.com/privacy.
Opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
Adjust browser settings (see www.allaboutcookies.org).
Use Global Privacy Control (GPC), which we respect.
We don’t respond to “Do Not Track” signals but provide opt-out options for targeted ads.
How Long We Keep Your Data
We keep data only as long as needed to:
Provide pest control services, like maintaining active subscriptions.
Comply with laws, such as keeping tax records for 7 years.
Resolve disputes or enforce agreements.
Marketing data is retained until you opt out, with a short period to process requests. Unneeded data is securely deleted or anonymized.
Keeping Your Data Secure
We protect your data with encryption, access controls, and secure servers. No system is 100% safe, so use strong passwords and report concerns to alohapestco@gmail.com.
Protecting Minors
Our website and pest control services are not for anyone under 18. We don’t knowingly collect data from minors under 18, in line with the Children’s Online Privacy Protection Act (COPPA) and California Consumer Privacy Act (CCPA). If we find such data, we delete it immediately. Parents can contact alohapestco@gmail.com if they believe we have their child’s data.
Your Choices
You control your data with these options:
Marketing: Unsubscribe from emails via the link provided, reply STOP to texts, or email alohapestco@gmail.com. Service-related messages continue.
Cookies: Update settings on our website or in your browser.
Account: Update details by calling 813-333-2677 or emailing alohapestco@gmail.com.
California Privacy Rights
California residents have rights under the CCPA:
Know: See what data we collect, its sources, uses, and recipients.
Access: Request a copy of your data.
Delete: Ask us to delete your data.
Opt-Out: Stop data sharing for ads (we shared identifiers, activity, preferences).
Correct: Fix incorrect data.
Non-Discrimination: No penalties for using these rights.
Submit requests via https://aloha-pestcontrol.com/privacy or call 813-333-2677. Provide name, email, phone, and address for verification (handled within 45 days). We don’t sell data or share minors’ data under 16. For “Shine the Light” or content removal (under 18), email alohapestco@gmail.com with “CA Privacy Request” in the subject.
Third-Party Websites
Our website may link to sites like social media with their own privacy practices. We’re not responsible for those sites, so check their policies before sharing data.
Data Processing in the U.S.
Your data is processed in the United States, where privacy laws may differ from your area. We handle it only as described in this policy.
Policy Updates
We may update this Privacy Policy for legal or service changes. We’ll notify you of major updates via email, text, or our website at least 30 days in advance, as required. Check here for the latest version.
Accessibility
We’re committed to making this Privacy Policy accessible. If you need it in an alternative format due to a disability, contact alohapestco@gmail.com or 813-333-2677, and we’ll provide it promptly.
Contact Us
Aloha Pest Control LLC
Florida
Phone: 813-333-2677
Email: alohapestco@gmail.com
We’re here to help with your privacy questions!
